Featherly-Jossi: Samples of Our Work

For years the debate has raged: Is it possible to see a return on the huge investments it takes for hospitals to purchase and implement sophisticated clinical information systems? Some have asked whether the very notion of healthcare information technology return on investment is an oxymoron. The question is an important one, and it is answered here. Featherly-Jossi, in tandem with HIMSS, HIMSS Analytics and University HealthSystem Consortium leaders, produced this paper for Electronic Healthcare, a sister publication to the Canadian journal Healthcare Quarterly. View This Paper
This paper, written, designed, edited and produced by Featherly-Jossi for HIMSS and HIMSS Analytics, reveals results that never before have been demonstrated with this degree of confidence: Statistical correlations do exist between sophisticated electronic medical records technology and improved patient care. View This Paper
Featherly-Jossi wrote two white papers based on raw Dorenfest Institute market data compiling statistics on vendors that supply IT applications to healthcare clients. We created the design and template using Adobe InDesign and Illustrator software, and wrote the content based on our own research. The first paper focuses on automated financial systems for healthcare. View This Paper
The second Dorenfest paper, which also drew upon the same database containing eight years' worth of raw Dorenfest/HIMSS Analytics data, covers the clinical systems’ marketplace. View This Paper
Featherly-Jossi was called upon in 2006 to edit and perform graphical design work—using Adobe's Creative Suite 2 Premium software—on HIMSS Analytics' massive, 132-page annual report, "Essentials of the Healthcare IT Market." (This link takes the reader away from Featherly-Jossi.com to the HIMSS Analytics page, where "Essentials" can be sampled and purchased.) View this Link
This Featherly-Jossi white paper, produced for Amcom Software Inc., showcases the experience of one healthcare provider, which automated its communications center to boost productivity. The paper investigates the tactics and strategies that helped the provider create a new, automated communications center, which can handle increased call volumes while making it possible to quickly locate staff and critical information, when and where they are needed. View this Link
The hospital communications center (sometimes known as the “call center” or “contact center”) is one of the last underexplored frontiers of healthcare information technology. This Featherly-Jossi white paper, produced for Amcom Software, explores the business case for automating hospital communications, and identifies the best technologies to maximize communications center return on investment. View this Link
Writing a request for proposal (RFP) represents the first step in defining an institution's future communications center requirements. This Featherly-Jossi white paper, written for Amcom Software, offers hospitals strategy tips for preparing the RFP. It offers a plan for conducting competitive analysis that involves directory integration, web-based applications, speech recognition, event notification, implementation and services. View this Link
This Amcom Software white paper is intended for readers who want to learn more about the Joint Commission on Accreditation of Healthcare Organizations' standards relating to hospital communications technology. The paper offers a case for improved communications, strategies for crisis communications plans, an emergency preparedness checklist, and technology solutions for automated event notification and response. View this Link
The public relations firm Dodge Communications of Atlanta directed Featherly-Jossi to ghost-write an article looking at the hospitals benefits and return on investment of radio frequency identification (RFID) technologies. Dodge's client, Zebra Technologies of Vernon Hills, Ill., provides an RFID solution. This article appeared in June 2006 on the HospitalConnect.com Web site. View This Article
Every year, HIMSS administers the Davies Awards, which recognize institutions that have successfully implemented electronic medical records. We produced four white papers based on the hospitals' lengthy Davies Award applications. This first paper looks at the common factors in successful implementations. View This Paper	"
The second Davies paper examines various leadership strategies used by award-winning hospitals during EMR implementations. Several Davies Award winners rank among the nation’s best hospitals. View This Paper
The third Davies paper covers various forms of returns on investment that award-winning healthcare institutions have reported after implementing electronic medical records. View This Paper
The fourth Davies paper covers successful examples of electronic medical records implementations in the ambulatory care space. View This Paper
This is an executive summary of the findings of the Davies Award white papers. It was written as a "leave-behind" document for industry figures and policymakers who are grappling with the implications and importance of information technology in the healthcare sector. View This Paper